Frequently Asked Questions

Below are some of the most frequently asked questions from the Chicago Water Taxi's commuters and tourists who have taken a ride on our boats on the Chicago River.

Chicago Water Taxi Questions & Answers

Tickets are available with cash or card at any Wendella Ticket Office(Ogilvie/Union Stop, Michigan Avenue Stop). Tickets are available with credit or debit card at Wendella Kiosks, or on board any Chicago Water Taxi vessel. Cash is not accepted on the Chicago Water Taxi vessels, only at ticket office locations.

Tickets are available on the water taxi with credit or debit card only. Cash is not accepted on Chicago Water Taxi vessels.

Yes, you may bring luggage and bags on the Chicago Water Taxi boats. All luggage is subject to search by Wendella personnel.

Yes, bicycles are allowed on the boats in off peak hours (10am-4pm) on the weekdays, and all hours on the weekends.

Chicago Water Taxi does have limited wheelchair accessible route options that are subject to availability and must be reserved in advance. Please call 312-337-1446 to inquire about availability.

Chicago Water Taxi stops at Ogilvie/Union on Madison Street, two and a half blocks from Willis Tower.

Chicago Water Taxi links up to the free Navy Pier trolley at our Michigan Avenue Stop. The trolley picks up at Grand and State,two blocks northwest of the Michigan Avenue Stop and will bring you directly to Navy Pier's front door.

Only service animals are allowed on Chicago Water Taxi vessels.

Food and non-alcoholic beverages are allowed on Chicago Water Taxi vessels.

No, our ten ride tickets do not expire.

The water taxis run rain or shine March through December.

Yes, strollers are allowed on Chicago Water Taxi vessels.

There is paid street parking near the North Avenue dock on Goose Island along Cherry Street, and east of Goose Island.

Chicago Water Taxi does not stop at LaSalle on the weekends unless it is a pre-scheduled drop off/pick up however, the Water Taxis stop directly across the river on weekends on the Riverwalk. To schedule a drop off or pickup please contact us at 312-337-1446 or taxi@wendellaboats.com

Yes, ten ride passes can be used for multiple riders riding together. Ten rides can be purchased on weekdays for $20.00 or weekends for $50.00.

Yes there are bathrooms (heads) on the Chicago Water Taxi boats.

The All Day Pass is valid until close on the date of purchase. You can hop on/hop off, or ride back and forth multiple times.

No, the Chicago Water Taxis do not feature a tour guide.