Service Alert | 07-01-20

Chicago Water Taxi Routes are Temporarily Susupended Due to COVID – 19. To Learn More Click Here.

Chicago Water Taxi

Chicago Water Taxi Service is Suspended Until Spring 2021

The health and well-being of our employees and guests continues to be our top priority. Unfortunately, it has been determined that the robust anti-virus measures and protocols that we have successfully implemented for our tour operations would not be feasible for Chicago Water Taxi operations. Therefore, Chicago Water Taxi service has been suspended for the remainder of the year. We look forward to seeing you next spring.

In the meantime, if you are looking to experience Chicago on the water, please visit our parent company Wendella Tours & Cruises.

Wendella has implemented several procures and policies to prevent he spread of COVID-19 including, but not limited to;

BEFORE YOU GO

  • All guests must wear a face covering while at our docks and while on board the vessel, even while outside. You will not be permitted on board the vessel without a face covering.
  • You may purchase tickets online, on the phone or at the on-site ticket office. On site transactions are credit card only. We will not be accepting cash at this time. We strongly recommend that you purchase tickets online and download the tickets to your mobile device.
  • Please check your temperature before leaving home. If you have a fever, please stay home. If you or someone in your home is sick or feeling sick, please stay home. If you already purchased tickets, please contact us and we will reschedule or cancel with no change fees.
  • Please watch our online video for a brief overview of what to expect when you arrive.

WHEN YOU ARRIVE

  • All guests must wear a face covering while at our docks and while on board the vessel, even while outside. You will not be permitted on board the vessel without a face covering.
  • Please be aware of designated up and down stairs
  • Please practice social distancing and remain 6 feet apart from other guests and our employees.
  • On site ticket office transactions are credit card only. We will not be accepting cash at this time.
  • Pre-purchased tickets will be scanned before boarding.

ON BOARD

  • All guests must wear a face covering while on board the vessel, even while outside.
  • We are operating at reduced capacity to ensure proper social distancing.
  • Please practice social distancing and remain 6 feet apart from other guests and our employees.
  • Please be aware of designated up and down staircases.
  • Please follow directional signage on the main deck.
  • Please be aware of designated entrance and exit doors for the lounge.
  • Restrooms are gender neutral and are limited to one person at a time, except for those who need assistance.
  • Please properly wash your hands after using the restroom.
  • Bar sales are credit card only. No cash purchases.

CLEANING AND DISINFECTING

  • Hand sanitizer stations are installed on all vessels and at all facilities.
  • Restrooms are cleaned and disinfected before and after each departure.
  • Railings, benches, and other hard surfaces on the docks are disinfected regularly.
  • Doorknobs, handrails, and other frequently contacted surfaces are disinfected regularly.
  • Seating surfaces, hand railings, tables and other hard surfaces are wiped down with disinfectant before and after each departure.
  • Lounge and restrooms are disinfected in between tours with a ULV fogger machine.

OUR EMPLOYEES

  • Check their temperature before leaving home. If they have a fever, they are to stay home.
  • If they or someone in their home is sick or feeling sick, they are to stay home.
  • Temperatures are also taken upon arrival. Sent home if they have a fever.
  • Must wear a face covering and disposable gloves where practicable.
  • Trained on proper cleaning and disinfecting techniques.
  • Practice social distancing and remain 6 feet apart from guests where practicable.

 

 

No red lights, no traffic, just relaxation to your destination!

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